How To Ensure Your Game Rental Experience Is A Good One
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By Hitesh Daudia
Staff Writer
21 February 2008 |
Most of the complaints leveled at online game rental companies fall under three general headings.
- Top choices not sent, instead games from lower down the user rental queue are sent instead meaning if you
want the latest releases, you still need to head off down to the video
store.
- Long delays between sending back a rental and receiving the next one in your list.
- Poor customer service and support levels.
- After free trial customer still charges
Let's look at each in turn...
Top choices not sent
This is pretty much standard across the board
and is really no different to taking a trip down to your local video
store only to find the game is already rented. Online rental
companies have thousands of customers and many more copies of each game
than your local video store but still, there are going to be delays.
Now, you can minimise the delay by pre-reserving the titles you are
interested in before they go on release or you can exercise a little
patience. Bigger companies like Netflix & Blockbuster tend to carry more copies of
each title so you'll get to rent newer games, faster but you pay a
little more for the priviledge. Cheaper rental services typically carry
less copies and you'll wait longer. Simple as that.
Every company recommends you build
a lengthy wishlist and keep it that way. This ensures they always have
something to send you. if you put five choices on your list and they
are all rented out already then you'll not receive any games...same as
going to the video store and finding your top five choices are rented.
If
waiting isn't your thing, build a bigger list.
Long Turn-Around Times
In the United
States, the location of distribution centers is an important aspect
when chosing a rental company. Choose Online Rental websites with
multiple distribution centers.
Poor Customer Service
Research before you get involved with a
company (read our reviews on freedvdtrials.com). In the case of online rental websites we have done the
research for you but these are
just our opinions and experiences and you should still read around the
net for further information.
Cancel Free Trial
A few days
before the free trial ends make sure to return the DVDs and then close your account. Closing
you account is a piece of cake and usually involves putting a
tick in a box in the account details section of the website or email
the company. Just to be on the safe side ask them to send you a
confirmation. Your
account will then be closed and your credit card will not be charged.
Go to Online Game Rental UK
Go to Online Game Rental USA
Hitesh Daudia
Staff Editor
www.freedvdtrials.com
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