Blockbuster has been chosen for our Runner
Up Award for Online DVD Rental UK. The company is the biggest name
in the offline movie rental business and has now decided to expand
into the online rental market. However, they were late to launch
behind the UK market leader Lovefilm and their current offering is not
yet up to par. But blockbuster is worthy of our Runner Up
Award, with a fast delivery system & a
great website.
Verdict: Blockbuster's DVD collection contains an impressive 50,000+ DVDs rentals. Although Blockbuster offers new releases and a wide selection of titles, they do not offer any games rental.
Website
Well designed website
Navigation
Editorials Lists
Quality rental descriptions
User review and ratings
Verdict: Blockbuster's website is professional designed in their trademark blue colour scheme. The site contains plenty of great browsing lists, 16 major categories with smaller subcategories, as well as a powerful search tool to help you navigate through their huge DVD collection. Once you chosen the rentals, you simply click on the 'Add To List' button to add a title to your watch list.
The site includes detailed reviews on the most popular DVDs and a brief description of their other titles. You are able to sort DVDs by actor or director and an impressive rating system. However, the site is lacking the ability to add your own user review.
Overall the site is everything you expect from Blockbuster - it is well organized, professionally designed and contains extra features.
Customer Service
Fast rental delivery
Reliable rental delivery
Telephone support
Email & Online support
Verdict:Blockbuster's turnaround time is the quickest of all the companies we tested. DVDs are sent first class so you can expect to receive your new titles within 2 days. This speedy delivery time is thanks to a system that includes more copies of new releases, Saturday deliveries and sending two-disc movies as a single selection. Blockbuster's DVDs arrive in thin paper sleeves envelopes. With a simple switch of the address paper, it becomes a prepaid return envelope fitting up to 3 discs at a time.
Blockbuster's watch list allows customers to easily change the order and priority of rentals. Their priority system works well; you will receive your rentals in order, depending on availability.
The company's customer support consists of telephone, email and a comprehensive online support section.
Prices
Package
DVDs at a time
Max per month
Price per month
Free DVD Trial
1 DVD Limited
1 dvd
2
£4.99
None
Package Deal 1
1 dvd
unlimited dvd rental
£9.99
None
Package Deal 2
2 dvd
unlimited dvd rental
£12.99
Free 14 days
Package Deal 2
3 dvds
unlimited dvd rental
£14.99
Free 14 days
Package Deal 3
5 dvds
unlimited dvd rental
£22.99
None
Verdict: Blockbuster's prices are within the industry standard. However, their option to rent 5 DVDs at a time for £22.99 seems expensive.
Blockbuster also offers a massive collection of previously rented movies for purchase at bargain prices of £4.50 and £5.85.
Special offers and Free Trials
Every
new member of Blockbuster receives a standard 14-day no
obligation free trial for their 3 DVD at a time package.
Membership is easy to cancel and there are no monthly minimums. You must also ensure your DVDs are returned within 7 days of the end of your Free Trial Period
Great website
Quick delivery system
Respected Brand
30 day free trial
No games rentals
Special 30 day Free trial Get 30 free trial for 3 dvd at a time instead of the regular of 14 days. Click the link below and enter the promotional code in the 'Got a coupon code' near the bottom of the free trial page
Blockbuster is a great company that offers high quality service. They receive our runner up award thanks to their impressive website and their delivery system which is the best in the market. Use the code (ST93407) to receive an extended 30 day free trial
Products & Services
Blockbuster's turnaround time is the quickest of all the companies we tested. DVDs are sent first class so you can expect to receive your new titles within 2 days. This speedy delivery time is thanks to a system that includes more copies of new releases, Saturday deliveries and sending two-disc movies as a single selection. Blockbuster's DVDs arrive in thin paper sleeves envelopes. With a simple switch of the address paper, it becomes a prepaid return envelope fitting up to 3 discs at a time.
