Blockbuster Online has a special feature called Total Access which allows users the option of returning rentals to a Blockbuster store or send by post. In addition, they have a massive rental collection, a professional website and a fast delivery system. Blockbuster is worthy of our Runner Up
Award.
Start the 14-day free trial with Blockbuster. Click Here
Products & Services
DVD Rental Collection
Range Of Titles & Categories
Games
Adult
75,000+
Verdict: Blockbuster offers a huge collection of 75,000+ DVDs. The selection includes classic cinema, modern favorites, television shows, children's programming, and new releases.
However the service is lacking any video games or adult rental titles.
Website
Well Designed Site
Navigation
Editorials Lists
Quality Rental Descriptions
User Ratings / Review
Verdict: Blockbuster has a professional site in their trademark yellow and blue scheme that includes a powerful search tool to help you navigate through their huge DVD collection. They also offer a list of other movies you may enjoy based on your selection. Trailers are even available for their more popular titles.
The site includes detailed descriptions of each title as well as the ability to add your own user rating or review. However, information on the various plans they offer was difficult to locate.
Customer Service
Fast Rental Delivery
Reliable Rental Delivery
Telephone Support
Email & Online Support
Verdict: Blockbuster has a quick turnaround of 1-2 business day for receiving DVDs. All movies and games are sent with prepaid return envelopes included.
Blockbuster Total Access gives them the option of returning the movies to their local participating Blockbuster store. In exchange, every online rental returned to the store can be redeemed for a free in-store rental within that same visit.
Blockbuster customers can easily change the order and priority of rentals by simply clicking the "add" icon under each movie cover. Their priority system works well; you will receive your rentals in order, depending on availability. We are also impressed with the fact that the company will accept user requests for titles not offered in their current collection.
The company's customer support consists of telephone, email and an comprehensive online help system.
Online support is a breeze if you receive a damaged disc, or if you loose the DVD sleeve or return. Just use their support Wizard to report any of these problems and it get resolved immediately.
Customers on any plan receive one coupon per month to rent a free DVD from a brick-and-mortar location.
Prices
Package
DVDs At A Time
Max Rentals Per Month
Price Per Month
Free DVD Trial
Prepay 1
1 DVD
2
$5.99
14 days
Prepay 2
2 DVD
3
$7.99
14 days
Unlimited 1
1 DVD
Unlimited
$9.99
14 days
Unlimited 2
2 DVD
Unlimited
$14.99
14 days
Unlimited 3
3 DVDs
Unlimited
$17.99
14 days
Unlimited 4
4 DVDs
Unlimited
$23.99
14 days
Verdict: Blockbuster currently offers 3 different unlimited packages - their 3 at-a-time package is the most popular.
This company offers packages with standard market prices.
Special Offers & Free Trials
Blockbuster offers a 14 day free trial for all new members. Just sign up with a valid credit card but there are no obligations to carry on. Simply cancel before the 14 days free trial to pay nothing.
Massive rental collection
Mail or in store returns
14 day free trial
Fast delivery.
Behind market leader Netflix
14 Day Free trial Every new member of Blockbuster online receives an 14 day free trial
Products & Services
Blockbuster Total Access gives them the option of returning the movies to their local participating Blockbuster store. In exchange, every online rental returned to the store can be redeemed for a free in-store rental within that same visit. 
